CAUTION : our terms of sales conditions are written in French. This is a translation made by an application for your information, it may contain language errors. The official version remains the one written in French.

 

The Bohen company is defined as the seller, via its site.

Right of access, rectification, deletion:

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In accordance with articles 38 and following of the amended Law 78-17, you have the right to access, rectify, delete data concerning you, on simple request by email to contact@bohen-watches.com

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Intellectual property

It is forbidden to reproduce or publish, even partially, the content of this site or its elements, without the written consent of the Bohen brand.

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The seller carries out an e-commerce activity and sells products online on the website www.bohen-watches.com

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The GENERAL CONDITIONS are only reserved for non-professional consumer buyers. Any order made on the site www.bohen-watches.com implies unreserved acceptance by the buyer of these conditions of sale and delivery.

 

ARTICLES of the GCS

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ARTICLE 1 - SCOPE

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The CONDITIONS apply to all commercial transactions (sales of watches or accessories) carried out via the site.

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Orders will be accepted by the seller only after full acceptance of the GENERAL CONDITIONS OF SALE (CGV) by the buyer.

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The Buyer is a natural person with full legal capacity and acting in a personal capacity as a consumer, non-professional, acquiring products through the site www.bohen-watches.com.

An Order is a Purchase Order from the buyer for one or more items, accepted by the seller in application of the terms.

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Mail / Email: computer message that a user writes, sends or consults offline via the Internet.

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Internet: global network for the exchange of electronic messages, multimedia information and files. It works using a common protocol that allows user-to-user messaging.

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Site (web or internet): seller's website: www.bohen-watches.com

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Cookie: a cookie is an application sent by a server to an Internet user during a connection in order to characterize this user. A cookie can be saved on the user's disk and allow access to the server. Only the issuer of a cookie is likely to read or modify the information contained in this cookie. In this context, it is specified that the site www.bohen-watches.com uses cookies only in order to improve the navigation of its customers on its site, as well as to allow the processing of the information necessary for the passage of a command, or other useful action. The data of our customers are not transmitted to unauthorized third parties, and are not processed for the benefit of companies seeking listings. We insist on our commitment to protect the confidential data of our customers, as well as their privacy.

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Party(ies): buyer, or seller, or buyer and seller.

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Article - Product: well marketed on the seller's site

ARTICLE 2 - PURPOSE

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The GENERAL CONDITIONS OF SALE are intended to determine the rights and obligations of the seller and the buyer in the context of a sale on the site www.bohen-watches.com.

ARTICLE 3 - ORDER

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The buyer places his order via the site. The contractual information is written in French.

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The buyer declares to have read the GCS before placing his order and declares that the validation of his order implies the acceptance of their terms.

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The buyer acknowledges that the GENERAL CONDITIONS are made available to him and allow their storage and reproduction, in accordance with article 1369-4 of the French Civil Code.

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The offers proposed by the seller on the site are valid for the time of their display on the site.

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To place an order, the buyer must provide the seller with data concerning him and complete the form presented by the site.

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The contract of sale between seller and buyer is established when the buyer has clicked on the box "I have read and I accept the GENERAL TERMS AND CONDITIONS OF SALES; and that he has then noted the confirmation of his order via the screen indicating the confirmation of his order.

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The buyer will have had the possibility of returning to the previous pages before this order confirmation, and will have been able to correct or modify his order and the information provided previously.

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The buyer must provide clear and accurate information when filling in the information related to his identity, as well as the delivery address. In the event of erroneous information resulting in the impossibility of the deliverer to deliver the order to the correct delivery point, and possibly the return of the package to the sender, the buyer will be held responsible for his error and will have to bear the costs of a new expedition.

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When a product ordered by the buyer turns out to be unavailable, the seller must inform the buyer by email as soon as possible and offer cancellation of the order and full refund no later than twenty days, if his account bank has been debited.
Reimbursement will be made by check or bank transfer, depending on the choice of the seller.

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The website www. bohen-watches.com reserves the right not to validate your order, even after sending the confirmation e-mail for any legitimate reason, for example if your order does not comply with the Terms; or if the quantities of products ordered do not correspond to normal private use  ; or if a dispute relating to the payment of one of your previous orders is being processed; or if more than one item would cast suspicion on your order. The same applies in the event of a particular political or economic event, or if the country of delivery poses certain difficulties in routing the order.
In the event of abnormal activity by a client, the site reserves the right to suspend and close the client account concerned. In this case, the customer will receive an email informing them of the closure of their customer account.

ARTICLE 4 - PAYMENT

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The prices of the items indicated on the pages of the site are excluding taxes, and excluding participation in shipping costs, and excluding customs fees according to the countries concerned. However, shipping costs are calculated, displayed and added to the final price. VAT is sometimes collected directly upon purchase, depending on the country. For other countries, taxes will be payable directly to the carrier, before or after delivery, depending on the carrier's request.

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Carrier means any company ensuring the shipment of parcels sent by the company Bohen, including any national company such as the post office.

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The seller reserves the right to modify the prices of the items offered, however, the buyer will pay the price indicated at the time of validation of his order.

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The payment of the order will be made:

- By credit card: via the secure site. Once the payment has been received, he will confirm the order and initiate its processing by the seller.

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- By bank transfer: the buyer must contact us by e-mail to request it. The Bohen company reserves the right to accept or refuse. In case of acceptance, the details will be communicated so that the buyer can make the transfer, at his own expense. Once the payment has been received, he will confirm the order and initiate its processing by the seller.

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- In three installments by bank transfer: the buyer must contact us by e-mail to request it. The Bohen company reserves the right to accept or refuse. In case of acceptance, the details will be communicated so that the buyer can make 3 transfers at his own expense, at one month intervals. Each transfer will correspond to one third of the total amount of the order. Once the three payments have been received, the order will be deemed paid and will result in its processing by the seller. If the buyer withdraws after making his first transfer, he will be refunded the amount paid, minus a lump sum of two hundred euros for damages and the relisting of items not purchased.

Furthermore, if the buyer does not make one of the scheduled transfers, the seller will have the possibility, after 20 days of delay, to cancel the buyer's order. In this case, the buyer will be reimbursed for the amount or amounts paid, minus a lump sum of two hundred euros for damages and the relisting of the items.

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- By check: the buyer must contact us by e-mail to request it. The Bohen company reserves the right to accept or refuse. In case of acceptance, the details will be communicated so that the buyer can send us his check. Once the payment has been received, he will confirm the order and initiate its processing by the seller.

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The payment order made cannot be cancelled. The payment of the order is irrevocable but leaves all rights to the buyer to exercise his right of withdrawal or cancellation within 48 working hours following the payment of his order.
The change of ownership of the item sold is effective only after full receipt of payment from the buyer.

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By placing an order on the Site, you accept that your purchase invoice will be sent to you in electronic format.

 

ARTICLE 5 - DELIVERY

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The product will be delivered to the coordinates indicated by the buyer on the form completed when ordering.

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The product will only be delivered once the purchase has been fully paid.

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The seller has the right to refuse an order or to cancel it if he considers that it is not possible for him to ship the product ordered under good conditions due to the country of destination, excessively restrictive laws related to this country, or for any other reason deemed binding or uncertain by the seller. In this case the seller will refund the item to the buyer.

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The seller undertakes to deliver the item(s) of the order within the period announced on the site. However, given that the seller markets products of its own brand, given that these products are manufactured under traditional conditions and follow various quality control stages, and given that certain items are only produced after the sale of said product, the announced deadlines may be exceeded due to the supply and manufacture of certain precision components. Other parameters may also cause delays, such as a health crisis or other events beyond the seller's control. For these reasons, delivery times are good faith estimates. In the event of a delay, the seller undertakes to inform the buyer and do everything possible to ensure that this delay is as short as possible.

If the product is delivered after the order has been cancelled, reimbursement will take place within 20 days of receipt by the seller of the returned product in its strict original condition.

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Products delivered damaged:

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When receiving your order, you must check the condition of the package received and report any non-compliance on the delivery note or refuse delivery. If the outer packaging is damaged, you must open the package in front of the delivery person, check the condition of the inner packaging, as well as check that the contents of the order are not damaged. If the order is damaged, you must refuse delivery and notify the reason on the delivery note. You must then report the incident to us by email, within 24 hours.

 

The return of the product and the reimbursement of the buyer will take place under the conditions provided for in article 6 of the CGV.

 

Do not change the secure delivery conditions. Do not ask for your package to be left at your door. In the event of theft or disappearance of the package, we will not bear any responsibility.

Following the malicious acts of some buyers, our packages are geo-located until delivery in order to eliminate the risk of fraud.

ARTICLE 6 - CANCELLATION - WITHDRAWAL - REIMBURSEMENT

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The buyer has a right to cancel his order within 48 hours after payment. The buyer also has a cancellation period of 15 days from receipt of the item he has purchased, without having to justify specific reasons.

In case of cancellation of the order, the buyer must send an email to the following address: contact@bohen-watches.com. It must mention that the item is strictly in its original condition. If this is not the case, the seller will ask for more precision and may refuse the return of the product.

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If the buyer makes use of this right of cancellation within the time limit, the seller will reimburse the buyer for the collected amounts within 20 days following the date on which he will have received the returned item in its original perfect condition and without any trace of use or wear. Transfer and refund fees in general will be applied as follows:

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Europe:

Purchase made by SEPA transfer: 15 euros.

Purchase made by card: 90 euros.

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Other countries :

Purchase made by bank transfer or card: 120 euros.

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The seller will deduct these costs upstream of the refund.

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If it is found that the article is not perfectly in its original condition, the seller will apply all fees for the restoration of the article and reserves the right to open a dispute against the buyer. The return of items is under the responsibility of the buyer and his costs.

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Buyer's e-mails must mention name and order reference. A confirmation of receipt of the return request will be sent to the buyer by email.

 

Any damaged product is likely to defeat the exercise of your right of cancellation.

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ARTICLE 7 - WARRANTY

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The guarantee of a product is canceled in the event of opening of the product, dismantling or modifications of the article. It does not apply in the event of improper use of the article, nor in the event of shock or any type of damage caused to the article.

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The warranty conditions for our products can be viewed on the “Warranty” page of the www.bohen-watches.com website.

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If the product received by the buyer does not conform to the designated product, or is the subject of a malfunction, the article will be replaced or repaired, unless this wish results in a manifestly disproportionate cost, or if this replacement is impossible, the buyer will have the option either to return the product and then be reimbursed the price of the product paid as well as the delivery costs, or to keep the product and only be reimbursed for part of the price. .

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The buyer benefits from the guarantee against hidden defects as provided for in articles 1641 to 1649 of the Civil Code.

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These warranties take place at no cost to the purchaser.

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Return and/or repair costs will be borne by the seller under the warranty.

ARTICLE 8 - RESPONSIBILITY

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The seller is responsible for the proper execution of the order.

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However, the seller cannot be held liable if he provides proof that the non-performance or poor performance of his obligations is attributable to the buyer, or to the unforeseeable fact of a third party outside Bohen, or to a case of force majeure.

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The seller cannot be held liable for damages resulting from a fault on the part of the buyer in the context of the use of the products.

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Any open, modified or damaged watch leads to the cancellation of the seller's liability.

ARTICLE 9 - INTELLECTUAL PROPERTY

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The elements of the site, sounds, images, photographs, written articles etc. belong to the seller and are protected by the provisions of the Intellectual Property Code.

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The buyer is prohibited from infringing the intellectual property rights relating to these elements, nor from reproducing, representing, modifying, adapting, translating, or extracting or reusing any part thereof, except for acts necessary for their use.

ARTICLE 10 - PERSONAL DATA

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Our company protects the data collected, as well as the privacy of its customers. In this context, it affirms to use the data of its customers only within the framework of the proper functioning of its site and its professional activity.

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During navigation, as well as during the order, the visitor's personal data is collected and processed by the seller as data controller, in particular via the online form intended to place the order.

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The buyer is informed that the order cannot be placed if this form is not correctly completed. This form contains the indication of the fields to be filled in. This data thus collected will be returned to the seller. This data is used to process the order as well as to improve and personalize the services offered by the seller.

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They are not transmitted to third parties except in the context necessary for the proper functioning of the site. The buyer is informed that the seller wishes to install a cookie in his computer in order to record information relating to the navigation of the buyer on the site as well as the information provided by the buyer through the online form, information intended to be kept in this way until the cookies are deleted by the buyer.

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The purpose of setting up a cookie is to record this information so that it can be read during the buyer's next visits to the site and thus to avoid the buyer having to fill in the form offered each time. his visits. The buyer has the option to oppose the registration of cookies on his computer and must then go to the settings of his browser, select the tab concerning confidentiality or private life, and increase the level of confidentiality. said browser so as not to allow cookies.

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On request, the buyer may request the delivery of a copy of the personal data concerning him. The buyer, if he proves his identity, also has the right to require the seller to rectify, complete, update, lock or delete personal data concerning him, which may be inaccurate, incomplete, outdated, or whose collection, use, communication or retention is not authorized.

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In order to exercise this right, the buyer will send an email to the seller at the following address: contact@bohen-watches.com

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If the buyer so requests, the seller must confirm that he has indeed carried out the required operations. In the event of a dispute, the burden of proof lies with the seller, unless it is established that the disputed data was communicated by the buyer or with his agreement.

ARTICLE 11 - AGREEMENT ON INTERNET EXCHANGES

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the buyer and the seller can communicate electronically for various purposes, as long as the security measures intended to guarantee confidentiality are in place.

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The emails exchanged between buyer and seller prove the content of their exchanges and their commitments, such as the transmission and acceptance of orders or any other request.

ARTICLE 12 - PARTIAL INVALIDITY

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If one or more of the stipulations of the GCS were deemed illegal or void, this nullity would not result in the nullity of the other provisions of these CONDITIONS, unless these provisions were inseparable from the invalidated stipulation.

ARTICLE 13 - APPLICABLE LAW

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These GENERAL CONDITIONS OF SALE are governed by French law.

ARTICLE 14 - DISPUTE

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In the event of a dispute that may arise concerning the execution or interpretation of the GENERAL CONDITIONS, they will endeavor to find an amicable solution. If an amicable resolution of the dispute fails, the dispute will be brought before the competent French courts.